1. General

  • These Terms apply to all visitors, customers, and users of our website.
  • We reserve the right to update or change these Terms at any time without prior notice.
  • Continued use of the website after changes means you accept the updated Terms.

2. Products & Descriptions

  • We strive to ensure that all product descriptions, images, and pricing are accurate.
  • Slight variations in color or packaging may occur due to photography and screen differences.
  • We reserve the right to discontinue or update products at any time without prior notice.

3. Orders & Payment

  • By placing an order, you agree that all details you provide are accurate and complete.
  • Payment must be made in full at the time of ordering through our secure payment gateway.
  • Orders will be processed only after payment confirmation.

4. Shipping & Delivery

  • Shipping times are estimates and may vary based on location and circumstances beyond our control.
  • We are not responsible for delays caused by courier companies, customs, or other factors.
  • Shipping costs, if applicable, will be displayed at checkout.

5. Returns, Exchanges & Refunds

  • Due to the nature of our products, opened perfume bottles are not eligible for returns or exchanges unless damaged or defective on arrival.
  • Any claims for defective or incorrect items must be made within 7 days of delivery, with proof of purchase and photographic evidence.
  • Refunds (if approved) will be processed to the original payment method.

6. Pricing & Promotions

  • All prices are listed in INR and include applicable taxes unless stated otherwise.
  • Promotional offers and discounts are subject to terms stated during the promotion period.
  • We reserve the right to change prices at any time without notice.

7. Intellectual Property

  • All content on this website — including text, images, logos, and designs — is the property of VYANA PERFUME and protected by copyright laws.
  • You may not copy, reproduce, or distribute any material from our website without written permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability is limited to the value of the product purchased.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India
  • Any disputes shall be resolved in the courts of Ahmedabad, Gujarat.

10. Contact Information

For any questions or concerns about these Terms, please contact us:

Email: vyanaperfume@gmail.com | Phone: +91 8758082191 | Address: 16, mani ben’s streets, behind ambika chowk, thakkar nagar, ahmedabad, gujarat – 382350